To cancel or change an order, you must first check the status of your order to see if this is possible. To check the status of your order, please log into your account. If you've placed your order as a guest, you can follow the link in your order confirmation email to look into it.
Please note that once an order begins production, you can no longer make any changes and we cannot stop the shipment of your order.
Important: it is best to call us or cancel your order to make changes, as e-mails are answered during regular business hours in the order they are received. It is therefore possible that your order could begin production before your e-mail is processed and your changes would not be able to be made.
You can log in to Your Spreadshirt anytime to view your order status of your custom hoodies, t-shirts or other products.