FAQ

Helpful Service

Welcome to Spreadshirt Service

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We are available for you

  • Give us a call at 1-800-381-0815 Monday - Friday 8 a.m. - 8 p.m. ET.
  • Send us an e-mail by filling out our Contact Form. We answer 99% of your inquiries within 1 business day.
  • We usually complete the approval process for your vector graphics within 1 business day.

 

We feel responsible

  • for your satisfaction: our friendly service representatives provide accurate answers and information, working together with you to find solutions and answers.
  • for a fair return policy: even though every shirt we ship is handmade, if you are not happy, then we are not happy and will work through a mutual agreement.
  • for your designs: if you have any questions about vector graphics, our design team is here for you.
  • for your security: personal data is explicitly confidential. You can read more about our data protection here.
  • for smooth transactions: we are a Better Business Bureau accredited business.

 

Please share your ideas, suggestions, criticism and praise.

  • After every service contact, you will be given the opportunity to provide us with feedback.
    Here's what our customers think about us: On a scale from 1 (very satisfied) to 6 (very dissatisfied), our service team averaged in 2009 with a score of 1.63.
  • Our Forum is a place where you can share your knowledge and ideas with other users, talk about shop issues, designs and Spreadshirt in general.
  • If you have an idea or suggestion, please send it to suggestions@spreadshirt.com. This will ensure that the right contact person will receive your message.