Can I cancel or change an order?

To cancel or change an order, you must first check the status of your order to see if this type of action is possible. To check the status of your order, please log into Your Spreadshirt online. If your order is labeled “in production”, you will not be able to make changes to your order. If it is marked as “wait” or as “new”, and it is between the times of 8am-7pm EST Monday - Friday, you will be able to cancel or change your order by calling our customer service department at 1-800-381-0815.

If it is outside of normal business hours, then you must cancel your existing order and place a new one with the correct information. To do this, log into Your Spreadshirt online and click the yellow "Cancel" button. If you do not, then your order will automatically begin production the following morning.

Please note that once an order begins production, you can no longer make any changes and we cannot stop your order from being shipped to you.