If your order contains printing errors or defective goods, we will of course take back the product and refund your money or send you a new product.
Even when there is nothing wrong with the product, you can return it within 30 days after ordering. You can
Please contact our Service-Team if one of these reasons should apply to you.
Every order you receive from Spreadshirt is a unique, tailor-made item that has been especially made to order on demand.
This is what separates us from more traditional clothing companies. Returned goods cannot be put back on the shelf and sold to the next customer – so what comes back to us simply lands in the charity box.
To help us keep our promise – we ask you to do a couple of things...
If you are a little unsure about sizes, colors, cuts or printing techniques – submit a test order before making the big purchase!
If you see a spelling mistake or have picked the wrong design, follow the link in the order confirmation e-mail and cancel the order immediately . Registered users can view their previous orders, edit them and re-order certain items. If you have ordered as a guest, you can follow the link in the confirmation e-mail to view your order details.
We are fast, but we cannot guarantee that your order will arrive at your door the very next day. Sometimes there can be delays due to design errors or stock issues. We cannot accept a shirt being a day late for your grandmother’s birthday as a reason for return. Of course, if you have selected the express option (which adds an additional cost) your order will be guaranteed to be with you by the promised date.
Our Service Team provides e-mail and telephone support for all issues or questions about Spreadshirt.
Our help section is divided into different categories which deal with the Spreadshirt platform. We answer frequently asked questions about how you can create a t-shirt, how to sell shirts on our platform and what printing techniques are used when we print shirts. Also find information about Spreadshirt's prices, Spreadshirt apparel and answers to questions about orders made at Spreadshirt.
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