Didn't find your answer?

Write our friendly Service Team.

I already placed my order but I need to change the shipping address. What do I do?

If you should need to make a change to your physical shipping address after your order has already begun production, there is a $10 fee for this service. The fee is for the Delivery Incercept service provided by UPS. This option does not exist for deliveries with the Standard or the USPS International Economy shipping options.

To check the status of your order, please log into Your Spreadshirt online. If your order is marked as “wait” or as “new”, you can simply cancel your order and place a new order with the corrected shipping address. If it is labeled “in production”, you will not be able to make changes to your order and you would need to call us to initiate the Delivery Intercept process. To make this type of change, please call our office at 1-800-381-0815 Monday-Friday 8:00am-7:00pm (ET) and have your credit card information ready.

Send us your feedback for this article.

Please don't use this form to send an inquiry to our service team. Instead, please use our contact form.

Submit

Our help section is divided into different categories which deal with the Spreadshirt platform. We answer frequently asked questions about how you can create a t-shirt, how to sell shirts on our platform and what printing techniques are used when we print shirts. Also find information about Spreadshirt's prices, Spreadshirt apparel and answers to questions about orders made at Spreadshirt.