The freedom of choice is a good thing, particularly when it comes to bringing your Shop’s graphics in tune with your creative aura. When choosing the size of your header image, though, there are a few aspects worth considering for creating confidence among your customers. Check out this short tutorial to help you find the perfect pixel (re)solution.
Here’s the problem: when you choose a header-image resolution with dimensions that are either too big or too small, you give your Shop an unprofessional look that may have an off-putting effect on your customers. A nicely aligned header image, by implication, evokes more trust and leads to easier check-out decisions.
Getting the size right
A few simple steps will have your header displayed nicely on desktop and mobile devices:
- The size of the image file should not exceed 200kB in total (otherwise the page load time gets extended unnecessarily)
- Have the image fit the dimensions of 1400px x 250px
- Make sure that the header gives the customer a relevant idea of what your shop is about
- Upload graphic “Header & Colours” > Upload header graphics
A final tip: we recommend adding your Shop’s logo to the header, and – preferably – feature model wearing a product with one of your designs.
Do you have ideas or questions concerning header images? Please let us know and drop your comment below.
my teaser graphic is 777x400px, but when viewed on mobile device not all the image is showing? Please help.
Hello
I’m new to spreadshirt, I’m having problems with the banner, I upload it and the image comes out blurry I’ve tried to make the image smaller but it doesn’t seem to be helping
please fix the size allowed.
Hi, my banner is exactly 1400×250 and per the instructions, but half of it has been chopped off for some reason? Plus, it’s not resizing at all when viewed on mobile…
My header is now gone, I tried to upload it again but it now says “Upload logo (recommended) – 380×68”. Why the change? I uploaded that size but it looks ridiculous.
Hi Kitty, you’ll find some more answers here: https://www.spreadshirt.com/blog/2018/10/18/the-new-header-is-here/
Best,
Lena
same problem here
Is the file you are uploading below 200kB in total? Please send your file to partner@spreadshirt.com so they can investigate and help you out. Thanks 🙂
I tried all different pictures for my header but they said that it needs to be lower than 400kb. Then, I tried a picture and it turned out to be too small and it is only taking up te first half of the header area. There is no problem with the picture at, because spreashirt is constantly having bugs. Please respond.
Can you please send the file that you’re trying to upload to partner@spreadshirt.com?
My customer service colleagues will be able to help you 🙂
hi i been trying to put a banner and it say that it need to be lower than 400kb i don’t know how to that can you plz help
Hi Jafet,
Can you please contact our care team (partner@spreadshirt.com) and send them your file? They will be able to help you.
Thanks,
Lena