We’ve all been there: a customer orders a black t-shirt featuring a black design. The customer returns the products and asks for a refund, leaving you with less commission and an unnecessary headache. Fortunately, we’ve resolved this issue. By adding a color restriction feature to the partner area, you can be assured that certain product colors won’t be available.
Thanks to the new feature, you can now restrict a specifically-colored product from being sold. Don’t want your design to be included on a black hoodie? When editing the placement of your design on a certain product, a simple click of the “Disable colors” button will make this possible.
Of course, there are important things to remember when restricting a specific product color. Generally, if you drastically limit the number of product colors, you’ll likely see a negative impact on sales. Customers appreciate choices, so allow them to make the decisions for themselves.
Please note that the t-shirt designer in your shop and on the marketplace will still show all available colors.
Furthermore, if you decide to restrict a specific color, make sure you’re staying up to date on the latest product news and color deactivations on our blog. Failure to do so could lead to a broken product.
Go check out the feature for yourself, and let us know what you think in the comments below!