I have not been able to enter my store for a while.

Hi, I have a problem. I can’t log into my shop for a while, even though it’s on the spreadshirt. But when I enter the platform, I can’t log in to access my own Fifistyle store, I’m considered a new registered user and I have to fill in all the data. How do I solve the problem? I have contacted the platform but to no avail. I know they got hacked recently, but what’s the solution?

Ahoy @User_NA-a25334b5,

If you have forgotten your account password, you can easily create a new one. Simply use the following link:

I have found your account, but it does not contain any designs. So you have to upload and publish some designs first. After that you have to launch your shop, because only then it will be visible for customers.

I hope this helps. Let me know if you need further advice.

Best Rico