Missing products on my spreadshop


#1

Hello everyone and happy new year!

I have some questions regarding availability of some models for the shops:

I saw a lot of t shirt models not being available for my shop (legacy account from 2015)

Example:

https://www.spreadshirt.net/partner-product-range/detail/mens-t-shirt-with-colour-gradients-PT1299?appearance=761

I created a new Account and they are indeed available… is there a way to have these products appear on my old shop?


#2

Hello, since you also wrote to our customer service you have already received a reply I was told :slight_smile:


#3

Hello Lena;

The issue is still not resolved…

Customer service asked for the name of my shops; but basically all in my account are limited and not showing a lot of the new options - mostly from what I see, they are spreadshirt brand items!

My shops:

Is this due my account being a “legacy account” or can the items be activated?

Also, my account is from US (I think)

Thank you!


#4

Ok…

Is the .net and .com the same?

The customer service rep, linked me the product range from the .net address;

If I go to the .com site, the offerings are different…


#5

You can see the product range available for your shops here: https://www.spreadshirt.com/partner-product-range/products/ ! :slight_smile:
Still a little confused as to which product exactly you’d like to see here.

Yes, at times the product offerings differ a little between our US and EU platform.