New Control panel Rollout is major fail!

I probably shouldn’t be typing this now, but to put it briefly, what in the hell is going on with the Control Panel? I cannot access my products anymore, categories seemed to have disappeared, I now have all products showing on Iframe insertions with the wrong products from one organization showing up on another. The new and improved whatever is a major fail. The old way was much better and way more intuitive. I am so mad right now. These partial rollouts without everything working at once needs to stop! I’ve been doing this for years now, and have never seen such a mess. This keeps up much longer and I will DROP spreadshirt. Spreadshirt has made improvements using models and other things, and the products and printing itself is very good, but this control panel mess is making my shop look very bad. It even seems to suggest I made a small sale, but when I stand on my head to find out what it was, it seems to be one that was made and paid over a year ago. I even had to do an internet search just to find this damn forum, no links that I seen like before.

Hi @Biker-King

Thank you for your feedback and your questions.

It seems like you didn’t know about this migration. We did however communicate several times over the past 6 months in our blog, newsletter and in the legacy user area as well…

This was already communicated in Mach https://www.spreadshirt.com/blog/2019/03/27/shop-owners-what-the-migration-means-for-you/ and we invite you to create Topics: https://help.spreadshirt.com/hc/en-us/articles/360007225653-Organizing-Your-Shop-by-Topics

Topics is a much nicer way of displaying your products than the categories ever where :slight_smile:
You can also easily display topics on your start page.

If you post your website’s URL we’d be happy to have a look and give some tips on how to adapt your website.

The forum can be found on our help pages here: https://help.spreadshirt.com/hc/en-us/categories/200829585-Partner-Help


and on our website’s footer here: https://www.spreadshirt.com/

and on our blog’s footer here: https://www.spreadshop.com/blog/

and in our newsletter footer here:

and of course in the partner area itself here:

Where would you have liked to find it so I can pass along the feedback.

Do you have other specific questions I can help you out with?

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Thanks Lena for your response, however I was well aware of the migration, but have been told a few different things when I inquired before. I asked where the categories were, and were told those would return when the migration is complete. It went a several weeks and they still weren’t there, but at least my linked categories would show up where I had programed them to show on my organization websites. Now, it appears they have been replaced by what you call “Topics”. I admit, I do not follow your blog as much as I probably should, I am limited on time so much as I have several irons in the fire. As far as where a link to the forum should be? I would think there would be one in the partners control panel. I seen the help button as you show, but did not find the forum linked from there. It appears it’s a couple different places except for there. The overall redoing of the control panel and where to find everything, in my opinion has become more difficult, not easier. It is hard to keep up with constant changes as it seems, and changing where things are found. Changing from the old categories to what you call topics now, has completed fouled all my Iframes in a few of my websites, and as I mentioned, it seems to have defaulted to show “all items” which in the cases of my websites were showing products for competing organizations- not a good thing. I just have to look at all the things you noted above (thank you for taking the time to do that), but it seems that everyone is changing everything lately on me (updated php codes on my sites, etc.) which is playing havoc on my scripts that I’ve had there for quite some time with no hassles, now most are broke, and even some of my hosts links are not working correctly to try to fix that. Too much to do, and not enough time with everything else I have to do.

This must have been a misunderstanding. The categories were always not going to make it in the migration unfortunately. Sorry about all the hassle you’re experiencing. Let me know if you have any other questions…

Well Lena, it was not a misunderstanding, that’s what the girl told me back then. She also, and probably may not have even known, that the glitz colors were going to be gone too, as well as the ability for the customer to at least edit text that was originally placed on the product. The glitz colors, and especially the ability to add text to the products were and are vitally important to me for my organizations that I made products for. Now, those are both gone and may never come back. Therefore, and because most or all my products were adversely affected by this platform change (items that I did not create now are showing up, logos where I did not place them are now on the products making the purchase price much more expensive) have completely made my presentation of these products overpriced, lacking the ability for putting names on them, and apparently deleting the products where less designs were used on them to keep the price lower. Therefore, I have completely REMOVED all my products from these organization websites (I do them too) until I have time and want to revamp the complete selection, or a return of the ability to place editable text on them. While some of the changes on the newer platform are positive (ability to select or delete product color options per product, use of models, and probably some others), the overall execution of this has left at least my organization selections in total chaos. As I check out my other products, I may find more unwanted changes there. Thank you Lena for your help with all of this, but this so called improvement to the design platform has left a totally bad taste in my mouth. I hope someone sees that this platform change needs further improvement, because as is, it will play a much smaller part in my online offerings. Thank God I had added several other products not related to custom clothing design (which is not so custom anymore) to my selection, or this would have probably completely wrecked my online presence. For those new to Spreadshirt, it may not make that much difference, but to the ones that have come to depend on what we could do in the past, and now see that radically changed or even no longer available, may make the difference if we even continue with this.