Polo Design resolution


Hello all,

I have troubles with the Polo designs.

When I uploads the files, I always got this error “This design cannot be printed on this product. Please choose a different product or another design.”

I tried with the resolutions: 4000x4000, 2000x2000, 1000x1000, 11’‘x11’’ but still got the same error.

Please help me what design resolution for Polo’s front.

Thank you so much

Can you help me please?

Which file type are you using?

Is your design under 10MB?

Otherwise, maybe @Julia-Spreadshirt can pitch in?


It sounds like you want to place a pixel-files (png, jpg for digital-direct printing) at the polo. This is not possible, only vector files for flex print can be used on polo shirts.