Sales not appearing on dashboard or statistic


I am new to spreadshirt and I know for a fact that I made a few sales. I still see “no sales” on dashboard and statistics. Is this normal? When do they appear?

Sorry, to confirm, I see a “sale” but I see no “credit” or profit from the item sold.

Hey there and welcome!

By logging into your account I can see a recent order from January 3, 2019 (which is today). Please go to your Sales tab and if neccessary chose today´s date.
The sales tab lists all your recent sold items & designs.

The order has the status “New” and is not in production yet. It will change according to this overview: 26
14 Days after the order has been paid & shipped, the ammount is accounted and will be listed unter your “Credit” tab