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FAQ - Find answers to your query
What qualifies as a bulk embroidery order? Why is there a minimum order quantity?
Bulk orders start at a minimum of 12 products with an identically-shaped and -sized design. High-quality finishing processes such as embroidery are only possible at these quantities since the high fixed costs are spread over a larger number of products to lower the price per item. Orders with smaller quantities can be ordered in digital, flex or flock printing via the Spreadshirt designer. If you have any questions, the Spreadshirt customer service team will be happy to assist you at 1-855-885-6064.
How is the price generated?
Many factors play a role in textile prices and customization costs. We strive to offer the best possible pricing based on your individual wishes and requirements. As a rule of thumb, a small design/logo is less expensive to embroider than a large design/logo.
Why is there no product catalog?
Spreadshirt has a large and extensive network of suppliers. This enables us to access (almost) any customizable product you can imagine. Just tell us what you’re looking for and we will try to find the optimal product for you. If you order in large quantities, specialty products may also be available. Simply contact us for more details.
Which graphic format is required?
Ideally, you already have your design as a vector graphic (eps, ai, cdr, svg). If not, our graphics team will be happy to process your embroidery data. Images (png) can also be simplified and embroidered under certain circumstances but should have at least 300dpi. Good graphic files are the prerequisite for high-quality embroidery! Note: Not all designs/logos can be converted into an embroidery design. We would be happy to advise you. Call or email us for more information.
What other types of printing options do we offer if embroidery is not possible?
Depending on your product needs and design requirements, we offer the following types of printing options for bulk orders in addition to embroidery:
Digital Direct print
Flex and Flock printing
How long does it take to produce an embroidery bulk order?
As a rule, it takes approx. 1-3 weeks plus shipping time to produce a large embroidery order. This assumes that there are no issues with the design file. If you need your order faster, just contact us and we will be happy to accommodate you however possible.
Where do you ship and what are the shipping costs?
We deliver worldwide and usually free of charge for US domestic customers who choose standard shipping. We also offer rush shipping services, which are quoted when the order is placed.
How does payment work?
Payment is required upon order placement. Accepted payment methods include credit card, PayPal and check. In some cases, we can also accept purchase orders on a company letterhead.
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Customize Your Employees’ Polo Shirts
There’s no denying that polo shirts look professional, but you can take your employees’ wardrobes to another level by customizing that top. We offer polos for both men and women, meaning your entire company can take advantage of our personalization services.
Add Your Company’s Logo to Any Polo Shirt
Do you need polo shirts for your company? Fortunately, it’s more than easy to add your business’s logo to any polo shirt. You can ultimately take your group or team photos to another level by dressing your entire company in custom polos for men and women.
Custom Polo Shirts for Any Event
Regardless of the event or occasion, Spreadshirt’s here to help. You can add your personalized graphics or illustrations to any of our products, and showcase your business or cause with custom text. The sky is the limit when you create a polo shirt with Spreadshirt.
The indicated sizes can vary depending on the manufacturer. Please note the size information for the product.
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