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FAQ - Find answers to your query
What qualifies as a bulk embroidery order? Why is there a minimum order quantity?
Bulk orders start at a minimum of 12 products with an identically-shaped and -sized design. High-quality finishing processes such as embroidery are only possible at these quantities since the high fixed costs are spread over a larger number of products to lower the price per item. Orders with smaller quantities can be ordered in digital, flex or flock printing via the Spreadshirt designer. If you have any questions, the Spreadshirt customer service team will be happy to assist you at 1-855-885-6064.
How is the price generated?
Many factors play a role in textile prices and customization costs. We strive to offer the best possible pricing based on your individual wishes and requirements. As a rule of thumb, a small design/logo is less expensive to embroider than a large design/logo.
Why is there no product catalog?
Spreadshirt has a large and extensive network of suppliers. This enables us to access (almost) any customizable product you can imagine. Just tell us what you’re looking for and we will try to find the optimal product for you. If you order in large quantities, specialty products may also be available. Simply contact us for more details.
Which graphic format is required?
Ideally, you already have your design as a vector graphic (eps, ai, cdr, svg). If not, our graphics team will be happy to process your embroidery data. Images (png) can also be simplified and embroidered under certain circumstances but should have at least 300dpi. Good graphic files are the prerequisite for high-quality embroidery! Note: Not all designs/logos can be converted into an embroidery design. We would be happy to advise you. Call or email us for more information.
What other types of printing options do we offer if embroidery is not possible?
Depending on your product needs and design requirements, we offer the following types of printing options for bulk orders in addition to embroidery:
Digital Direct print
Flex and Flock printing
How long does it take to produce an embroidery bulk order?
As a rule, it takes approx. 1-3 weeks plus shipping time to produce a large embroidery order. This assumes that there are no issues with the design file. If you need your order faster, just contact us and we will be happy to accommodate you however possible.
Where do you ship and what are the shipping costs?
We deliver worldwide and usually free of charge for US domestic customers who choose standard shipping. We also offer rush shipping services, which are quoted when the order is placed.
How does payment work?
Payment is required upon order placement. Accepted payment methods include credit card, PayPal and check. In some cases, we can also accept purchase orders on a company letterhead.
Go Pro with Custom Uniforms
Give your workforce the finishing touch with embroidered clothing
Your employee’s appearance makes a lasting impression on your customers. Impressions are marketing, and marketing is worth investing in. Create professional, comfortable uniforms with custom embroidered polo shirts. No more faded T-shirts or generic clothing—invest in these high-quality polos for uniforms that are sure to stand the test of time. Designing custom uniforms online has never been easier. Whether you run a café, hotel or retail shop, choose from our wide variety of polos to suit your company’s unique needs.
Your logo is your company in a nutshell. Show it off. Give your employees a uniform, clean and professional appearance with custom logo embroidery. Even more advantages of embroidered products can be found here. Make your logo stand out with our professional-grade, durable embroidery, 3D stitching effect, and dazzling array of color options. Our state-of-the-art embroidering technology delivers beautiful detail on even the most intricate of designs. Uploading your logo and customizing your company’s uniforms is easy. Our online design tool is straightforward and intuitive. Questions? Our service team is always ready to help.
Why embroidered apparel is right for you
You choose your employees wisely. Choose their uniforms wisely. Uniforms are a chance for you to make an impression. They unite your workers and give your workplace a clean, polished appearance. Embroidered apparel is the highest-quality method for displaying your company name or logo on your employees’ uniforms. Embroidery won’t fade, crack or fray. Embroidered apparel is durable, professional and classy. Give your uniforms the finishing touch and design your custom embroidered apparel today.
The indicated sizes can vary depending on the manufacturer. Please note the size information for the product.
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